Customer Benefits of Annual Hours     Improved Response Time Improved Service Level Assured capacity Increased flexibility to meet order changes New relationship with supplier
Employee Benefits of Annual Hours   Guaranteed earnings Consistent salary each week / month More leisure time Extra skills training Job variation Greater job security Compliance with employment regulations New culture	Corporate Benefits of Annual Hours   Assured, Increased Capacity Significant Productivity Improvement Deployment to "critical presence" levels Overtime virtually eliminated Controlled staff costs Increased profits New culture